Scott's Blog of Stuff

Here's an update about my Pebble watch. I did eventually receive a reply requesting photos for the RMA. I submitted them and a short t...

Last year, on April 27, I wrote a review of the Pebble E-paper Watch that I got through their Kickstarter project. You can read that postin...

I received an email from Otter Box on the weekend, informing me that I didn't send correct photos. Apparently, my name and address had t...

Back in July, I received a warranty replacement Otterbox case for my iPhone after the one I purchased about 8 months earlier cracked. Tod...

On Monday I noticed that the Otterbox case for my iPhone was cracked. I knew these things had a warranty, so I paid a visit to their web si...

My cell phone contract was due for renewal in January. My wife's has been expired for a year or two, but she had been waiting for mine t...

As you can see in my previous postings, I love Rocksmith. However, Ubisoft's technical support leaves a lot to be desired. I posted ...

Last Thurday I discovered that my BMO Mastercard had been compromised. I was buying gas at Esso using my Esso SpeedPass, which is linked t...

I decided this week that I need a new bike. My 18 year-old lime green CCM mountain bike has seen better days. While it's still quite fun...

I'm a believer that a product is only as good as the support that backs it.  Unfortunately for CrashPlan, this is where their product fa...

I am so frustrated with the lack of support for a service I pay for right now. I'm not quite ready to turn up the rant volume yet.  D...

I had some rather unpleasant experiences with Best Buy in the past, and this was no exception. However, when they do something right, it...

I arrived home from work today to a surprise: a plastic-wrapped package sitting on my dining room table, from UPS. It was my Xbox power su...

I sent the Xbox email support a message last night using their support submission form. I chose the “Other” option from the drop down list, ...

I don’t even know where to begin. This might come out all jumbled because it was one of the most frustrating experiences with customer ser...